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What to Expect During Your First Visit

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Care That Starts With You

If you're ready for support that's personal and focused on your goals, we're here to help.

Book Your Visit

What to Expect

Whether it's your first appointment or you're returning for ongoing care, we're here to make your visit as comfortable and stress-free as possible. From check-in to treatment, we'll guide you through every step and answer any questions along the way.

  • Every treatment begins with understanding your symptoms and conditions that includes:

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    • A detailed history of symptoms

    • Questionnaires

    • Reviewing any communication between your physician and/or other healthcare provider (if applicable)

    • An objective exam (range of motion, strength testing, ligament testing, and other condition-based testing)

  • Using the findings from your assessment, we'll begin treatment and work with you to develop a plan that supports your recovery.

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    Your treatment may include hands-on therapy, guided exercises, education, needling, or other evidence-informed techniques.

  • If follow-up appointments are required, we'll assess your recovery and adjust your treatment plan as your strength, mobility, and function improve.

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    If you were referred by a physician or another healthcare provider, we'll provide them progress updates so they stay informed about your recovery and ongoing care.

What to Bring

Bringing a few important items will help us provide the best possible care from your very first visit.

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  • Government-issued photo ID

  • Your Alberta Health Care card

  • Any referral forms or requisitions from your physician or healthcare provider (if applicable)

  • Comfortable clothing for your assessment

  • Extended health insurance information (if applicable)

Insurance & Fees

We aim to make payment simple and stress-free.

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Direct billing is available for most extended health benefit plans, and we're happy to help you understand your coverage.

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If direct billing isn't available, payment is due at the time of your visit and a receipt will be provided for reimbursement.

  • Physical Therapy Assessment

    (45 mins)

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    Physical Therapy Treatment

    (30 mins)

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    TMD Assessment

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    TMD Treatment

    $115

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    $95

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    $135

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    $105

  • 30 Minute Massage

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    45 Minute Massage

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    60 Minute Massage

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    75 Minute Massage

    $60​

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    $75

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    $90

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    $105

  • We understand that life can be unpredictable. However, as a business, we rely on the time we reserve for each patient, and we wish to respect their time as well as the time of all staff and therapists.

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    Please cancel at least 24 hours in advance to avoid a $50 late cancellation or no-show fee.

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    We provide appointment reminders via phone, text, or email.

Common Questions

More questions? Please get in touch.

  • Yes. We offer direct billing to many health insurance providers whenever possible. If you're unsure whether your plan is eligible, our team will be happy to help!

  • Not at all. Simply book online or contact us to book your visit.

  • Absolutely. If you'd feel more comfortable having a family member, friend, or caregiver attend your appointment, they're welcome to accompany you.

  • If you're unable to attend your appointment, please contact us as soon as possible. 

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    Providing advance notice allows us to offer that appointment time to another patient. Please refer to our cancellation policy above for details.

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